Get-HaloTicket

Generated Cmdlet Help

This page has been generated from the HaloAPI PowerShell module source. To make changes please edit the appropriate PowerShell source file.

SYNOPSIS

Gets tickets from the Halo API.

SYNTAX

Multi (Default)

Get-HaloTicket [-Paginate] [-PageSize <Int32>] [-PageNo <Int32>] [-Order <String>] [-OrderDesc] [-TicketIDOnly]
 [-ViewID <Int32>] [-ColumnsID <Int32>] [-IncludeColumns] [-IncludeSLAActionDate] [-IncludeSLATimer]
 [-IncludeTimeTaken] [-IncludeSupplier] [-IncludeRelease1] [-IncludeRelease2] [-IncludeRelease3]
 [-IncludeChildIDs] [-IncludeNextActivityDate] [-TicketAreaID <Int32>] [-ListID <Int32>] [-AgentID <Int32>]
 [-StatusID <Int32>] [-RequestTypeID <Int32>] [-SupplierID <Int32>] [-ClientID <Int32>] [-Site <Int32>]
 [-UserName <String>] [-UserID <Int32>] [-ReleaseID <Int32>] [-AssetID <Int32>] [-ITILRequestTypeID <Int32>]
 [-OpenOnly] [-ClosedOnly] [-UnlinkedOnly] [-ContractID <Int32>] [-WithAttachments] [-Team <Int32[]>]
 [-Agent <Int32[]>] [-Status <Int32[]>] [-RequestType <Int32[]>] [-ITILRequestType <Int32[]>]
 [-Category1 <Int32[]>] [-Category2 <Int32[]>] [-Category3 <Int32[]>] [-Category4 <Int32[]>] [-SLA <Int32[]>]
 [-Priority <Int32[]>] [-Products <Int32[]>] [-Flagged <Int32[]>] [-ExcludeThese <Int32[]>] [-Search <String>]
 [-SearchActions] [-DateSearch <String>] [-StartDate <String>] [-EndDate <String>] [-SearchUserName <String>]
 [-SearchSummary <String>] [-SearchDetails <String>] [-SearchReportedBy <String>] [-SearchVersion <String>]
 [-SearchRelease1 <String>] [-SearchRelease2 <String>] [-SearchRelease3 <String>] [-SearchReleaseNote <String>]
 [-SearchInventoryNumber <String>] [-SearchOppContactName <String>] [-SearchOppCompanyName <String>]
 [-FullObjects] [-Deleted] [-ProgressAction <ActionPreference>] [<CommonParameters>]

Single

Get-HaloTicket -TicketID <Int64> [-TicketIDOnly] [-IncludeDetails] [-IncludeLastAction]
 [-ProgressAction <ActionPreference>] [<CommonParameters>]

DESCRIPTION

Retrieves tickets from the Halo API - supports a variety of filtering parameters.

EXAMPLES

PARAMETERS

-TicketID

Ticket ID

Type: Int64
Parameter Sets: Single
Aliases:

Required: True
Position: Named
Default value: 0
Accept pipeline input: False
Accept wildcard characters: False

-Paginate

Paginate results

Type: SwitchParameter
Parameter Sets: Multi
Aliases: pageinate

Required: False
Position: Named
Default value: False
Accept pipeline input: False
Accept wildcard characters: False

-PageSize

Number of results per page.

Type: Int32
Parameter Sets: Multi
Aliases: page_size

Required: False
Position: Named
Default value: 0
Accept pipeline input: False
Accept wildcard characters: False

-PageNo

Which page to return.

Type: Int32
Parameter Sets: Multi
Aliases: page_no

Required: False
Position: Named
Default value: 0
Accept pipeline input: False
Accept wildcard characters: False

-Order

Which field to order results based on.

Type: String
Parameter Sets: Multi
Aliases:

Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False

-OrderDesc

Order results in descending order (respects the field choice in '-Order')

Type: SwitchParameter
Parameter Sets: Multi
Aliases:

Required: False
Position: Named
Default value: False
Accept pipeline input: False
Accept wildcard characters: False

-TicketIDOnly

Return only the 'ID' fields (Ticket ID, SLA ID, Status ID, Client ID, Client Name and Last Incoming Email date)

Type: SwitchParameter
Parameter Sets: (All)
Aliases:

Required: False
Position: Named
Default value: False
Accept pipeline input: False
Accept wildcard characters: False

-ViewID

The ID of the filter profile to use to filter results.

Type: Int32
Parameter Sets: Multi
Aliases: view_id

Required: False
Position: Named
Default value: 0
Accept pipeline input: False
Accept wildcard characters: False

-ColumnsID

The ID of the column profile to use to control data returned in the results.

Type: Int32
Parameter Sets: Multi
Aliases: columns_id

Required: False
Position: Named
Default value: 0
Accept pipeline input: False
Accept wildcard characters: False

-IncludeColumns

Include column details in the the results.

Type: SwitchParameter
Parameter Sets: Multi
Aliases:

Required: False
Position: Named
Default value: False
Accept pipeline input: False
Accept wildcard characters: False

-IncludeSLAActionDate

Include SLA action date in the results.

Type: SwitchParameter
Parameter Sets: Multi
Aliases:

Required: False
Position: Named
Default value: False
Accept pipeline input: False
Accept wildcard characters: False

-IncludeSLATimer

Include SLA timer in the results.

Type: SwitchParameter
Parameter Sets: Multi
Aliases:

Required: False
Position: Named
Default value: False
Accept pipeline input: False
Accept wildcard characters: False

-IncludeTimeTaken

Include time taken in the results.

Type: SwitchParameter
Parameter Sets: Multi
Aliases:

Required: False
Position: Named
Default value: False
Accept pipeline input: False
Accept wildcard characters: False

-IncludeSupplier

Include supplier details in the results.

Type: SwitchParameter
Parameter Sets: Multi
Aliases:

Required: False
Position: Named
Default value: False
Accept pipeline input: False
Accept wildcard characters: False

-IncludeRelease1

Include release 1 details in the results.

Type: SwitchParameter
Parameter Sets: Multi
Aliases:

Required: False
Position: Named
Default value: False
Accept pipeline input: False
Accept wildcard characters: False

-IncludeRelease2

Include release 2 details in the results.

Type: SwitchParameter
Parameter Sets: Multi
Aliases:

Required: False
Position: Named
Default value: False
Accept pipeline input: False
Accept wildcard characters: False

-IncludeRelease3

Include release 3 details in the results.

Type: SwitchParameter
Parameter Sets: Multi
Aliases:

Required: False
Position: Named
Default value: False
Accept pipeline input: False
Accept wildcard characters: False

-IncludeChildIDs

Include child ticket IDs in the results.

Type: SwitchParameter
Parameter Sets: Multi
Aliases:

Required: False
Position: Named
Default value: False
Accept pipeline input: False
Accept wildcard characters: False

-IncludeNextActivityDate

Include next activity date in the results.

Type: SwitchParameter
Parameter Sets: Multi
Aliases:

Required: False
Position: Named
Default value: False
Accept pipeline input: False
Accept wildcard characters: False

-TicketAreaID

Filter by the specified ticket area.

Type: Int32
Parameter Sets: Multi
Aliases:

Required: False
Position: Named
Default value: 0
Accept pipeline input: False
Accept wildcard characters: False

-ListID

Filter by the specified list.

Type: Int32
Parameter Sets: Multi
Aliases: list_id

Required: False
Position: Named
Default value: 0
Accept pipeline input: False
Accept wildcard characters: False

-AgentID

Filter by the specified agent.

Type: Int32
Parameter Sets: Multi
Aliases: agent_id

Required: False
Position: Named
Default value: 0
Accept pipeline input: False
Accept wildcard characters: False

-StatusID

Filter by the specified status.

Type: Int32
Parameter Sets: Multi
Aliases: status_id

Required: False
Position: Named
Default value: 0
Accept pipeline input: False
Accept wildcard characters: False

-RequestTypeID

Filter by the specified request type.

Type: Int32
Parameter Sets: Multi
Aliases: requesttype_id

Required: False
Position: Named
Default value: 0
Accept pipeline input: False
Accept wildcard characters: False

-SupplierID

Filter by the specified supplier.

Type: Int32
Parameter Sets: Multi
Aliases: supplier_id

Required: False
Position: Named
Default value: 0
Accept pipeline input: False
Accept wildcard characters: False

-ClientID

Filter by the specified client.

Type: Int32
Parameter Sets: Multi
Aliases: client_id

Required: False
Position: Named
Default value: 0
Accept pipeline input: False
Accept wildcard characters: False

-Site

Filter by the specified site.

Type: Int32
Parameter Sets: Multi
Aliases:

Required: False
Position: Named
Default value: 0
Accept pipeline input: False
Accept wildcard characters: False

-UserName

Filter by the specified user name.

Type: String
Parameter Sets: Multi
Aliases:

Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False

-UserID

Filter by the specified user ID.

Type: Int32
Parameter Sets: Multi
Aliases: user_id

Required: False
Position: Named
Default value: 0
Accept pipeline input: False
Accept wildcard characters: False

-ReleaseID

Filter by the specified release.

Type: Int32
Parameter Sets: Multi
Aliases: release_id

Required: False
Position: Named
Default value: 0
Accept pipeline input: False
Accept wildcard characters: False

-AssetID

Filter by the specified asset.

Type: Int32
Parameter Sets: Multi
Aliases: asset_id

Required: False
Position: Named
Default value: 0
Accept pipeline input: False
Accept wildcard characters: False

-ITILRequestTypeID

Filter by the specified ITIL request type.

Type: Int32
Parameter Sets: Multi
Aliases: itil_requesttype_id

Required: False
Position: Named
Default value: 0
Accept pipeline input: False
Accept wildcard characters: False

-OpenOnly

Return only open tickets in the results.

Type: SwitchParameter
Parameter Sets: Multi
Aliases: open_only

Required: False
Position: Named
Default value: False
Accept pipeline input: False
Accept wildcard characters: False

-ClosedOnly

Return only closed tickets in the results.

Type: SwitchParameter
Parameter Sets: Multi
Aliases: closed_only

Required: False
Position: Named
Default value: False
Accept pipeline input: False
Accept wildcard characters: False

-UnlinkedOnly

Return only unlinked tickets in the results.

Type: SwitchParameter
Parameter Sets: Multi
Aliases: unlinked_only

Required: False
Position: Named
Default value: False
Accept pipeline input: False
Accept wildcard characters: False

-ContractID

Filter by the specified contract ID.

Type: Int32
Parameter Sets: Multi
Aliases: contract_id

Required: False
Position: Named
Default value: 0
Accept pipeline input: False
Accept wildcard characters: False

-WithAttachments

Return only tickets with attachments in the results.

Type: SwitchParameter
Parameter Sets: Multi
Aliases:

Required: False
Position: Named
Default value: False
Accept pipeline input: False
Accept wildcard characters: False

-Team

Filter by the specified array of team IDs.

Type: Int32[]
Parameter Sets: Multi
Aliases:

Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False

-Agent

Filter by the specified array of agent IDs.

Type: Int32[]
Parameter Sets: Multi
Aliases:

Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False

-Status

Filter by the specified array of status IDs.

Type: Int32[]
Parameter Sets: Multi
Aliases:

Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False

-RequestType

Filter by the specified array of request type IDs.

Type: Int32[]
Parameter Sets: Multi
Aliases:

Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False

-ITILRequestType

Filter by the specified array of ITIL request type IDs.

Type: Int32[]
Parameter Sets: Multi
Aliases: itil_requesttype

Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False

-Category1

Filter by the specified array of category 1 IDs.

Type: Int32[]
Parameter Sets: Multi
Aliases: category_1

Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False

-Category2

Filter by the specified array of category 2 IDs.

Type: Int32[]
Parameter Sets: Multi
Aliases: category_2

Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False

-Category3

Filter by the specified array of category 3 IDs.

Type: Int32[]
Parameter Sets: Multi
Aliases: category_3

Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False

-Category4

Filter by the specified array of category 4 IDs.

Type: Int32[]
Parameter Sets: Multi
Aliases: category_4

Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False

-SLA

Filter by the specified array of SLA IDs.

Type: Int32[]
Parameter Sets: Multi
Aliases:

Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False

-Priority

Filter by the specified array of priority IDs.

Type: Int32[]
Parameter Sets: Multi
Aliases:

Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False

-Products

Filter by the specified array of product IDs.

Type: Int32[]
Parameter Sets: Multi
Aliases:

Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False

-Flagged

Filter by the specified array of flagged ticket IDs.

Type: Int32[]
Parameter Sets: Multi
Aliases:

Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False

-ExcludeThese

Exclude the specified array of ticket IDs.

Type: Int32[]
Parameter Sets: Multi
Aliases:

Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False

-Search

Return tickets matching the search term in the results.

Type: String
Parameter Sets: Multi
Aliases:

Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False

-SearchActions

Include actions when searching.

Type: SwitchParameter
Parameter Sets: Multi
Aliases:

Required: False
Position: Named
Default value: False
Accept pipeline input: False
Accept wildcard characters: False

-DateSearch

Which date field to search against.

Type: String
Parameter Sets: Multi
Aliases:

Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False

-StartDate

Start date for use with the '-datesearch' parameter.

Type: String
Parameter Sets: Multi
Aliases:

Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False

-EndDate

End date for use with the '-datesearch' parameter.

Type: String
Parameter Sets: Multi
Aliases:

Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False

-SearchUserName

Return tickets where the user name matches the search term.

Type: String
Parameter Sets: Multi
Aliases: search_user_name

Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False

-SearchSummary

Return tickets where the summary matches the search term.

Type: String
Parameter Sets: Multi
Aliases: search_summary

Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False

-SearchDetails

Return tickets where the details matches the search term.

Type: String
Parameter Sets: Multi
Aliases: search_details

Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False

-SearchReportedBy

Return tickets where the reported by matches the search term.

Type: String
Parameter Sets: Multi
Aliases: search_reportedby

Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False

-SearchVersion

Return tickets where the software version matches the search term.

Type: String
Parameter Sets: Multi
Aliases: search_version

Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False

-SearchRelease1

Return tickets where release 1 matches the search term.

Type: String
Parameter Sets: Multi
Aliases: search_release1

Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False

-SearchRelease2

Return tickets where release 2 matches the search term.

Type: String
Parameter Sets: Multi
Aliases: search_release2

Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False

-SearchRelease3

Return tickets where release 3 matches the search term.

Type: String
Parameter Sets: Multi
Aliases: search_release3

Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False

-SearchReleaseNote

Return tickets where the release note matches the search term.

Type: String
Parameter Sets: Multi
Aliases: search_releasenote

Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False

-SearchInventoryNumber

Return tickets where the asset tag matches the search term.

Type: String
Parameter Sets: Multi
Aliases: search_invenotry_number

Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False

-SearchOppContactName

Return tickets where the opportunity contact name matches the search term.

Type: String
Parameter Sets: Multi
Aliases: search_oppcontactname

Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False

-SearchOppCompanyName

Return tickets where the opportunity company name matches the search term.

Type: String
Parameter Sets: Multi
Aliases: search_oppcompanyname

Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False

-FullObjects

Parameter to return the complete objects.

Type: SwitchParameter
Parameter Sets: Multi
Aliases:

Required: False
Position: Named
Default value: False
Accept pipeline input: False
Accept wildcard characters: False

-IncludeDetails

Include extra objects in the result.

Type: SwitchParameter
Parameter Sets: Single
Aliases:

Required: False
Position: Named
Default value: False
Accept pipeline input: False
Accept wildcard characters: False

-IncludeLastAction

Include the last action in the result.

Type: SwitchParameter
Parameter Sets: Single
Aliases:

Required: False
Position: Named
Default value: False
Accept pipeline input: False
Accept wildcard characters: False

-Deleted

Return deleted tickets only.

Type: SwitchParameter
Parameter Sets: Multi
Aliases:

Required: False
Position: Named
Default value: False
Accept pipeline input: False
Accept wildcard characters: False

CommonParameters

This cmdlet supports the common parameters: -Debug, -ErrorAction, -ErrorVariable, -InformationAction, -InformationVariable, -OutVariable, -OutBuffer, -PipelineVariable, -Verbose, -WarningAction, and -WarningVariable. For more information, see about_CommonParameters.

SYNOPSIS​

SYNTAX​

Multi (Default)​

Single​

DESCRIPTION​

EXAMPLES​

PARAMETERS​

-TicketID​

-Paginate​

-PageSize​

-PageNo​

-Order​

-OrderDesc​

-TicketIDOnly​

-ViewID​

-ColumnsID​

-IncludeColumns​

-IncludeSLAActionDate​

-IncludeSLATimer​

-IncludeTimeTaken​

-IncludeSupplier​

-IncludeRelease1​

-IncludeRelease2​

-IncludeRelease3​

-IncludeChildIDs​

-IncludeNextActivityDate​

-TicketAreaID​

-ListID​

-AgentID​

-StatusID​

-RequestTypeID​

-SupplierID​

-ClientID​

-Site​

-UserName​

-UserID​

-ReleaseID​

-AssetID​

-ITILRequestTypeID​

-OpenOnly​

-ClosedOnly​

-UnlinkedOnly​

-ContractID​

-WithAttachments​

-Team​

-Agent​

-Status​

-RequestType​

-ITILRequestType​

-Category1​

-Category2​

-Category3​

-Category4​

-SLA​

-Priority​

-Products​

-Flagged​

-ExcludeThese​

-Search​

-SearchActions​

-DateSearch​

-StartDate​

-EndDate​

-SearchUserName​

-SearchSummary​

-SearchDetails​

-SearchReportedBy​

-SearchVersion​

-SearchRelease1​

-SearchRelease2​

-SearchRelease3​

-SearchReleaseNote​

-SearchInventoryNumber​

-SearchOppContactName​

-SearchOppCompanyName​

-FullObjects​

-IncludeDetails​

-IncludeLastAction​

-Deleted​

CommonParameters​